(A UNIT OF NOVA GROUP OF COMPANIES)

NOVA TRAVEL

                                    Data Protection

If we collect any data about you, this is held under the Data Protection Act. We will not pass on any information about you to any third parties unless it is to contact you directly about any booking you have made with us. Those on either our mailing or emailing lists may elect at any time not to receive any future promotional information from us, to have their details suppressed from our mailing lists, or to request details of the personal information held.



Data Protection Privacy Policy

For the purposes of the Data Protection Act , we are a data controller. This privacy policy sets out how we collect and use the personal information (“personal data”) you provide us with directly or through use of our website. Personal data is information which is capable of identifying an individual. This privacy policy may be amended or added to from time to time. The latest version will appear on our website. We will only process personal data as set out in this privacy policy (as amended or added to) or otherwise notified to or agreed by you or as we are permitted to do in accordance with the Data Protection Act.

In order to process your booking, send you a brochure or respond to an enquiry, we need to collect personal data from you. As referred to below, our website uses “cookies” which will also collect personal data. Depending on what’s required, the personal data we collect may include names and contact details, credit / debit card or other payment information and special requirements such as those relating to any disability or medical condition which may affect holiday arrangements and any dietary restrictions which may disclose your religious beliefs (“sensitive personal data”). All references in this privacy policy to personal data include sensitive personal data unless otherwise stated.

Appropriate personal data will be passed on to the relevant suppliers of your arrangements / any Third Party Supplier / any other third party (including banks and/or credit card issuers) who need to know it so that your holiday can be provided. The information may also be provided to government / public authorities such as customs or immigration if required by them, or as required by law. Certain information may also be passed on to security or credit checking companies. On occasions, we may use other companies to provide services on our behalf, such as mailing brochures and marketing material. We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government / public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure, only uses it for the purposes of providing their services and does not collect any personal data from you in the course performing their services. If we cannot pass personal data to the relevant suppliers / Third Party Supplier / any other third party,we will be unable to fulfil your booking. In making your booking, you consent to personal data being passed on to the relevant parties.

We would also like to store and use your personal data for future marketing purposes (for example, sending you a brochure or other marketing material). All personal data you give us will be kept but we will use only names and contact details for marketing purposes (unless you have told us that you do not wish us to do so). If you would prefer not to receive any promotional mailings from Nova Travel you may inform us at any time and we will remove your details from future mailing lists.

In common with most websites, our website uses cookies. A ‘cookie’ is a small data file which our website server stores on your computer in order to collect information about your visit and to remember you when you visit again at a later date. The main purpose of a cookie is to identify users and to personalise their visit by customising web pages for their use. We may also use third parties who will collect non personally identifiable data (such as the IP address of a user’s computer) to analyse site visits and carry out other similar activities. In the course of doing so, they may place their own cookies on your computer so that they can collect information about your visit. You may if you wish disable or delete such cookies through your internet browser. However, doing so may mean you will be unable to access our website or parts of it, your experience of our website may be adversely affected and/or you may not receive information which is relevant to your personal interests.

We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request.

If you believe that any of your personal data which we are processing is inaccurate or incorrect please contact us by emailing at management@novatrvl.co